Tag: emotion
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3 Reasons Emotion Plays a Critical Role in CX Success
It may be difficult for some to understand the importance of emotion in the customer experience (CX), but when you consider that we walk away from ... -
The One Thing I Did To Stop Numbing Out The World
Have you ever tried to block some of the bad emotions from creeping in? Maybe been at a movie and tried not to cry or had ... -
7 Ways a Book Club Boosts Your Life
By some estimates, 5 Americans gather together to discuss books every few weeks. Are you in a book club? Could you join or start one? 1. ...